FAQs – Perth Digital Conversion Service
Can you copy my video tapes that are protected by a commercial copy protection system?
No, we do not violate copyright law.
Can you copy my old video tapes containing feature files that I purchased from a shop?
No, we do not violate copyright. Tapes containing feature films are covered by international copyright law and we are not permitted to copy these. It is against the law.
Can you copy video tapes containing TV shows that I have recorded from the TV?
No, we do not violate copyright law.
What video tape formats do you accept for conversion to DVD or USB memory stick?
– VHS Video Tapes
– VHS-C Video Tapes
– SVHS Video Tapes
– Mini DV Tapes
– Standard 8mm Video Tapes
– Video8 Tapes
– Hi8 Video Tapes
– Digital8 Video Tapes
– PAL and USA / NTSC format
Can you combine several, separate video tapes onto a single DVD disk?
We do not combine different video tapes onto a single DVD disk.
Each individual video tape is transferred to a separate DVD disk.
Can you transfer video tapes recorded within Australia & New Zealand and the UK ?
Can you transfer video tapes recorded within North America (which uses NTSC format, rather than PAL used in the UK and Australia)?
What video format is used on the DVDs that you produce?
Your tapes will be converted to a standard DVD format, that can be played back on most DVD players and viewed via your television.
What is your normal turnaround time?
We normally expect to turn around orders in 2-3 days. During exceptionally busy periods, such as Christmas time, this may increase.
Do your prices include GST?
Yes, GST is included in the prices quoted.
Do you transfer Video8, 8mm, Hi8 and Digital8 video tapes to DVD or USB?
Do you transfer VHS, SVHS and VHS-C video tapes to DVD or USB?
Can you transfer old Super 8 reels of film to DVD or USB?
What sort of DVDs to you record too?
We record to branded DVD-Rs.
Will the DVDs you produce play back on my DVD player?
Most modern DVD players will play DVD-R types of DVD. Some older DVD players may not be compatible with the DVD-R format.
NOTE: You need to check, prior to placing your order, as no refunds can be made due to your DVD player being unable to use DVD-Rs. Alternatively, consider purchasing a new DVD player, as they are inexpensive and far more flexible than older DVD players.
Can you accept tapes recorded at non-standard speeds?
No. Your video tapes must be recorded at the standard speed, and not use the ‘extended play’ feature that lets you record for longer periods, (by slowing the tape speed when recording).
Do you retain copies of my videos?
Do you view the video tapes that customers send you?
We run random spot checks for quality control purposes. Your tapes are private and as a rule we do not view them and we never retain copies of your tapes.
Some of my video tapes are very old and very poor quality, can you still transfer them?
We offer a video tape to DVD transfer service not a restoration service. If your original tape is very poor quality, converting it to DVD format will not improve the quality.
Do you copy-protect or encrypt the DVDs or USBs?
No. This means that you can make copies of the finished DVD on your own computer, if required.
Was wonderful to see some of the footage after it was transferred from VHS tape onto thumbdrive. Triggered lots of lovely memories some of which were over 40yrs old. The turnaround time was 24hrs from handing the tapes over to being able to watch. Thankyou David
We had over 30 video tapes transferred to USB by David and some of these were well over 25 years old. The results are super and quality excellent. It was completed in just over a week and the cost was very competitive. Great to see our memories in such a compact and easy format. Recommended!
David converted 2 VCRs with filming from our wedding day in 2000. First time we’ve been able to watch them in many years! Very happy with the conversion, quick turn around and good communication as well. Thanks again!
I was trying to convert some 40+ year old Betamx recordings of a wedding of a friend. I was blown away that the copy was very viewable, most was still in colour and the audio excellent. Many of the participants, including the groom have passed away. It was very special to recover these memories. Thank you so much.
Brilliant work .very fast turnaround
It was awesome to use a local person
And support small business in our area
Thank you so much ive waited 15 years to see what was on my tape so many lovely memories to look back on thanks to you .
I would 100% recommend
David converted 2 wedding videos to my own hard drive. Both were done same day and he even took the time to re format another digital item already on the hard drive that I was having trouble viewing through the TV.
An excellent experience and all the more welcome as I was newly widowed and very emotional. Thank you David.
Absolutely wonderful! Tapes were damaged and 40 years old. All were perfectly copied to thumb drive format. So impressed with the customer service and speed of turn around. Only 24hours and right before Christmas. Thank you David
Thank you for our footage we have wanted to do this for years. It brought tears to my eyes watching our now grown children when they were little. They have got a few laughs as well watching themselves. 100% worth getting it done!!
Such a wonderful service! The speed and quality of the conversion of all the tapes exceeded my expectations! David is wonderful to communicate with and makes the entire experience so easy and truly satisfying. My family and I thoroughly enjoyed watching the videos and I will certainly be going back to convert more tapes
David was a real gentleman to deal with. He converted some old VHS tapes and 35mm slides very quickly. The prices were the best that I’ve come across in Perth. Would definitely use again